Very quick responses to design and…
Very quick responses to design and changes. Easy experience. With better than expected results
Date of experience: January 26, 2023
Repeat Customer
All about the great service!
Date of experience: September 01, 2021
You guys were outstanding
You guys were outstanding! The first vendor to response w/ the design from the drawing and a quote. And the quickest delivery timeframe vs other vendors. Thank you all so much!
Date of experience: January 12, 2022
We have used your compqny coinscompany for several…
We have used your company for several last minute orders to include making a new coin this time. Very quick response and turn around for delivery. Outstanding service
Date of experience: October 24, 2022
Eddie asked concise questions to be…
Eddie asked concise questions to be sure we were on the same page. The graphic artists are truly gifted in bringing ideas to life. Now the hard part is waiting for the order to arrive.
Date of experience: February 15, 2023
So many Pros to this company but some big cons
So many Pros to this company. Coins turned out great!!!. Price was reasonable. Customer service was honest and conducted them selfs with integrity. Delivery time was good. I only have two cons, one it’s not a truly American company. Coins are from China and struck in China. And the second is while customer service is always there if you have questions they can get impatient and pushy if you have two many redesigns. While my coins turned out great I kinda had to be persistent about what I wanted and not give in to someone telling me they are good enough or I’ve hit the limit of what the coins can do. If I had I’d definitely not be happy with the results or service. For me I almost canceled my order because of it. When you are spending several hundred dollars for a custom designed set of coins you want it to be just right for your team. It would seem that customer service and the design team doesn’t really care about that. That being said I would definitely do Business with this company again. Just next time I would be better prepared with a full design before contacting them.
Date of experience: March 08, 2022
Proofs were sent very quickly and were…
Proofs were sent very quickly and were helpful in catering to our changes.
Date of experience: February 24, 2023
Easy to work with and had a good price.
Date of experience: February 06, 2023
Great Service
The team at All About Challenge Coins was extremely accommodating. I had several revisions and they took them all into account to create the product I needed. I definitely recommend them to anyone looking to create a coin for thei company.
Date of experience: May 25, 2022
Top Quality Coins, Great Art Work, Superior Customer Service
This was my second custom order from All About Challenge Coins.The artists are fast and superb. Extremely impressive art work!Customer support responded quickly to all my questions and provided updated proofs and quotes within minutes.Overall amazing experience.
Date of experience: February 04, 2021
Such a great company to work with
Such a great company to work with. Friendly staff and will answer all your questions. They do such amazing work. When they sent me my proof is was shocked just want I wanted.
Date of experience: August 28, 2021
Very helpful through the whole process…
Very helpful through the whole process of proofing, pricing and completing all my needs. Thank you.
Date of experience: June 22, 2022
Outstanding Customer Service!
They were very responsive and worked with me to get exactly what I wanted. I was fully involved in the entire process and they never pressured me to make an order I wasn't 100% happy with. I would definitely recommend them to everyone I know!
Date of experience: February 21, 2023
Easy to work with
Easy to work with. Just taking longer than 10 days as shown.
Date of experience: December 05, 2022
I have not received the final product at the time of this review …
I have not received the final product at this date. However, the quality of the proof and response time was outstanding.
Date of experience: January 22, 2021
Amazing turn around of Proofs.
I fully expected to have to wait a week or so to get my proofs back so that I could order them. I was pleasantly surprised that in a couple of hours I had the original rendering back and the corrections were also made within hours of my sending them in. I showed the proof to a friend who was amazed. Can't wait to see the final product.
Date of experience: October 22, 2021
Perfect Service
I order from you a few times and each time is with no problem, Thanks you for your great service
Date of experience: February 02, 2023
Responsive sales staff and excellent product
The sales staff was responsive and offered several good suggestions. The quality of the product is excellent. We will use Challenge Coins for future projects.
Date of experience: October 20, 2021
The team was quick to work with our…
The team was quick to work with our specific graphics and also made it very easy to make changes to get the coin design exactly the way we wanted it with proofs to show us how it would look.
Date of experience: August 05, 2021
Simply the best
Simply the best! Super fast proofs, great communication and fast shipping. Why go anywhere else?
Date of experience: May 03, 2021
Great product at an awesome price
Great product at an awesome price. The company was very easy to work with both online and over the phone.
Date of experience: November 17, 2022
Awesome service!!
Date of experience: June 02, 2022
Appreciation
On behalf of my office, I appreciate you patience and prompt assistance in placing our order. We wish all our happy, healthy, peaceful and prosperous 2022! Cristina Torres
Date of experience: December 28, 2021
Excellent Coin Designs
Excellent job designing the coin based on my ideas and renderings.
Date of experience: January 11, 2023
Extremely Pleased with my Coin!
I ordered a challenge coin to commemorate the life of my son. I submitted some ideas of what i wanted and the Design team created an incredible coin to honor my son. The design process was very easy and after a few revisions that I requested a final proof was approved and I just got my Coins and so very happy with the actual coin itself. Normally I don't have time to write reviews but felt compelled to do so because my son would have wanted me to, feel he is very pleased to with the Coin that All About Challenge Coins produced for us. Thank you!!!
Date of experience: May 26, 2021
Prompt and professional service
Prompt and professional service. I am not sure how big this company is but recently I submitted 3 orders and sent a chat. When I received responses from All About Challenge Coins, they were familiar with all of my requests and were able to connect the dots of my splotchy ordering. Even with my complex ordering, they were able to get me what I needed. They quickly made every small change to the design even when I couldn't decide between the tweeks.
Date of experience: September 02, 2021
Extremely satisfied
Fantastic customer service, and wonderful creation of the design we had in mind. Answered all our questions and were extremely flexible with our ever-changing order numbers! Would happily recommend to others and order from again!
Date of experience: March 03, 2023
Fast response and the draft was perfect
Date of experience: December 23, 2021
Outstanding customer service
Outstanding customer service. My office will definitely be a repeat customer for coins and patches.
Date of experience: October 15, 2021
Perfect customer service
I called and with in several hours my design was emailed to me with all of my ideas ready. Spencer was great to talk to and all of the other staff members we equally good to talk to. I highly recommend this company.
Date of experience: September 17, 2021
We have always had great service with…
We have always had great service with this company. Their team is always professional, helpful and gets things done in a very timely manner. We will continue business with them.
Date of experience: August 25, 2021
Fastest customer service response I’ve…
Fastest customer service response I’ve ever experienced!
Date of experience: November 30, 2022
All-Around Great Experience
Speedy responses, great designs, and kind follow up. Also very reasonably priced!
Date of experience: November 10, 2022
Great experience working with All About Challenge Coins
Great experience working with All About Challenge Coins. Design process was easy, they were very prompt in getting revisions back and taking my feedback. Would definitely work with them again on future needs
Date of experience: April 20, 2022
Used to be great, but….
In the past I’ve made several coins with this company and have had great success, but recently I contacted them about new coin. We designed it and order it back in 1/10 with a ship date around 2/15. Coins haven’t shipped and can’t get an ETA I’ve had to send multiple emails, but I keep getting the runaround. I’ve got a department full of people who have paid asking me about the coins. This will probably affect any future purchases. I may have to find a different company to go through. I don’t know if they’ve changed factories or what is going on.
Date of experience: February 14, 2023
Inspiration and Great Service!
The best customer service I have received from a company!! Spencer and the rest of the team really highlighted their company through their professionalism, attentiveness to my needs, and designing actually what I wanted my item and what I believe in, to be transmitted ultimately to our workforce! I appreciate this team so much and look forward to my coins showing up! Be well. TD
Date of experience: June 07, 2021
Very quick and easy with great care.
Art work proofs were extremely quick and exactly the way we wanted it. They even called to make sure we knew about the timelines. Thank you.
Date of experience: November 08, 2022
Customer Service is phenomenal
Customer Service is phenomenal! Comparable to Chick-Fil-a or Delta Airlines. Currently waiting to see the physical coins!
Date of experience: July 21, 2022
I given then 5 stars, I mean 5 Gold coins
Their design team is always fast with changes I request and communication is always outstanding
Date of experience: December 09, 2021
Excellent service
Excellent service. Easy to make modifications Quick turnaround time. Thank you!
Date of experience: April 30, 2022
Loved the options and the product.
Date of experience: March 23, 2023
We have worked with All About Challenge…
We have worked with All About Challenge Coins on several projects for Indian River State College now and each time have been incredibly pleased with the final product, quality, and level of customer service. Both Eric and Spenser with All About Challenge Coins are great to work with, prompt, and make sure that your designs and project exceed expectations.
Date of experience: February 21, 2022
Thank you for the prompt service
Thank you for the prompt service. Can't wait to see the coins for City of Ashville as we are honoring our Veterans November 5.
Date of experience: September 06, 2022
The process to order challenge coins…
The process to order challenge coins was easy and efficient. It took one phone call to describe what I wanted and within a few hours the art was completed and the proof was reviewed.
Date of experience: April 05, 2021
Ease of ordering
Ease of ordering, I only dealt on payment side and it went smooth
Date of experience: November 01, 2022
Great product
Great product - quick turn around on the proof. Good communication so far.
Date of experience: April 26, 2022
Quick turnaround and responses as well…
Quick turnaround and responses as well as incredible design.
Date of experience: December 01, 2022
some bumps on understanding design
some bumps on understanding design. but overall good customer service. got everything worked out
Date of experience: September 27, 2021
Awesome service
Customer Service was excellent and the designers put every detail you request in the making of the proofs. They even go out their way to make other variations of the design you request.
Date of experience: October 11, 2021
Excellent service
Excellent service. Prompt response.
Date of experience: September 16, 2021
Friendly
Friendly, fast and followed up! Can't get better than that.
Date of experience: February 03, 2023
Fast
Fast. To the point. Exceptional work. Standing customer now.
Date of experience: April 07, 2022
easy to work with and the coin proofs…
easy to work with and the coin proofs were sent in a timely manner.
Date of experience: June 20, 2022
From working with the team to get my…
From working with the team to get my product the way I wanted it, to receiving the final product went very well. I’m very pleased with their help and how the coins look.
Date of experience: March 22, 2023
Good communication and patience from…
Good communication and patience from these guys. They reached out to me to be sure I had all the information I needed before I even submitted an order. Quality coins in the past from this company and I know they will continue to be great.
Date of experience: September 30, 2021
Coins are awesome
Date of experience: September 07, 2022
Fast and accurate turn around on all of…
Fast and accurate turn around on all of our design changes. Thank you!
Date of experience: July 07, 2021
So far so good
So far so good! Can't wait to them in person.
Date of experience: January 05, 2022
All About Challenge Coins is good value and great customer service.
All About Challenge Coins was easy to work with and very responsive with adjustments to the artwork. I would recommend them to anyone looking for a fair price and great customer service.
Date of experience: May 20, 2021
Always excellent!!
Always excellent!! I have utilized All About Challenge Coins for several years and your product always exceeds expectations. Designs and revisions are always timely, almost always receiving revisions within a few hours. I really appreciate that when I call I am speaking to someone on the other end sitting in your Headquarters who takes the time to speak with me and understand my requirements. Your employees have gone out of the way to make sure I have what I need in time, even when I send them a design to meet a last-minute suspense. I have referred several others to All About Challenge Coins and will continue utilize your company for years to come. Keep up the great work and exceptional customer service!
Date of experience: May 02, 2022
I looked at several examples
I looked at several examples on your site.i put together an idea off that and our department patch and your art personal worked thier magic. I had one small revision and off to production the coin went
Date of experience: December 18, 2021
Great Coins, Be Weary Patches
I have updated this review as of 02JAN24. Our agency ordered both patches and coins from All About Coins. While the coins turned out amazing, the first run of patches were not made to the proofs ordered, and lacked our definition of quality in materials and embroidery. They were nowhere near expectations for what a uniform patch would look like. After some phone calls and emails, we agreed to allow the company to correct the situation. While the quality and turnaround time for the coins is outstanding, be cautious of the patches. After 5 months, we finally received acceptable patches, but we did have to go to PVC to meet our quality standards.
Date of experience: July 26, 2022
This is my third design with this…
This is my third design with this company. And each time the experience gets better and better! A++++++
Date of experience: August 12, 2021
Outstanding Customer Service
Outstanding Customer Service! Spencer was great processing my order on the phone! Graphic modifications were great! Thank You!
Date of experience: April 08, 2022
Awesome interaction
Awesome interaction, very responsive company!
Date of experience: July 28, 2021